This article is for all providers caring for our members
At Blue Cross, we’re committed to ensuring equitable care for all our members. To help improve access to care, we’ve asked members to share information about their race, ethnicity, and language preferences when they sign in to our MyBlue member website. This can help us understand our membership and any barriers they may face.
Based on their self-reported data and our annual population report, here are the top languages spoken by our members:
- English
- Spanish
- Chinese
- Portuguese
- Hindi or Urdu
- Vietnamese
- Italian
- Arabic
- Korean
- Russian
- Polish
- Greek
- French
- Japanese
- Persian
- German
- Tagalog
Our language assistance services
We offer translation services at no cost to our members who don’t speak English. Members can call Member Service at the number on their ID card (TTY: 711).
As you know, effective communication is essential to delivering quality care. Read our article, Communicating with your multilingual patients, for more tips on language services.
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