log in and go to Office Resources>Claim Submission.
For additional details and links to tools to check the status of your claims,Out-of-state providers: For claim questions, contact your local, in-state Blue plan.
Mail the:
1500 form to: | UB-04 form to: | ADA 2019 form to: |
---|---|---|
Blue Cross Blue Shield Data Capture PO Box 986020 Boston, MA 02298 |
Blue Cross Blue Shield Data Capture PO Box 986015 Boston, MA 02298 |
Blue Cross Blue Shield Process Control PO Box 986005 Boston, MA 02298 |
For 1500 filing instructions, refer to the NUCC (National Uniform Claim Committee) website, nucc.org, for the 1500 Claim Form Instruction Manual.
For UB-04 billing guidelines, go to the National Uniform Billing Committee or American Hospital Association websites.
For ADA dental claim billing guidelines, refer to the ADA’s website or the Dental Blue Book.
We recommend electronic claim submission for the most efficient processing. Be sure to enter the member’s ID exactly as it appears on the member’s ID card, including the prefix and all subsequent digits. For Federal Employee Program members, submit claims with a single letter "R" and the member ID number. Please make sure that your claim submission systems can accommodate a member ID with at least 17 characters, and alpha and numeric combinations. All electronic claim submissions can now accept up to 50 lines per claim.
Here are some options for submitting claims electronically: