Administrative appeals or claims reviews are conducted on claim denials.
If you’d like to:
Medical appeals | Dental appeals |
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Blue Cross Blue Shield of MA Provider Appeals PO Box 986065 Boston, MA 02298 |
Blue Cross Blue Shield of MA Process Control PO Box 986010 Boston, MA 02298 |
For | We are currently processing appeals received on this date* |
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Medicare Advantage | 10/10/2024 |
BlueCard (outside Massachusetts) | 09/30/2024 |
Home Infusion Therapy | 06/24/2024 |
In-state (local), professional 1500 | 10/05/2024 |
In-state (local), facility UB-04 | 10/04/2024 |
Federal Employee Program - 1500 | 10/02/2024 |
Federal Employee Program - UB-04 | 10/08/2024 |
Timely Filing Limit | 09/30/2024 |
*Note: The date listed does not include appeals that need to be reviewed by a nurse as these may take longer to complete.