Authorization Manager users submitting Musculoskeletal requests:
If you are having issues submitting a Musculoskeletal request in Authorization Manager, please clear your browser cache and log in again. A case may have already been created, so please check. Once you have confirmed that the case has not been submitted, please try resubmitting your request. Thank you for your understanding.
Change Healthcare event
Visit our Change Healthcare Event page for the most updated information on how we’re supporting providers during the Change Healthcare cybersecurity event. Blue Cross Blue Shield of Massachusetts continues to conduct all business operations.