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Authorization Manager is now required for initial requests, clinical documentation, & inquiries
As a reminder, we now require all medical providers to submit initial authorization requests, clinical documentation, and inquiries through Authorization Manager rather than by phone or fax for our HMO, PPO, and Federal Employee Program members. This requirement went into effect on June 1, 2023. This will allow our phone team to help you with more complex issues.

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Reminder: You need to submit requests via Authorization Manager