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Technical issues with eTool access
Users are unable to successfully access several eTools including ConnectCenter, Authorization Manager, and Pre-service review.
We are working to resolve the issue and apologize for the inconvenience.

Current News
September 17, 2025  |  Claims, Coding, Payment

Only two weeks until new appeals timeframe
September 1, 2025  |  Clinical & Pharmacy

December 2025 Medical and Pharmacy Policy updates now available
August 28, 2025  |  Quality & Efficiency

We’re sending test kits to Medicare Advantage members with diabetes