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Claims reminder: Submit member’s name exactly as shown on ID card
January 21, 2025
When submitting either paper or electronic claims, please be sure to enter the member’s name exactly as it appears on their Blue Cross ID card. If you use nicknames, middle names, abbreviations, etc. that are not listed on their ID card, your claim(s) may result in a denial.
Examples
|
If the member’s ID card lists their name as |
But they prefer to be called |
You must still submit your claims with |
|---|---|---|
|
Robert |
Bob |
Robert |
|
Mary-Anne |
Maryanne |
Mary-Anne |
|
Sue Ellen |
Sue |
Sue Ellen |
|
Joseph Jr. |
Joe |
Joseph Jr. |
We appreciate your support in ensuring that your claims are processed correctly. And as always, thank you for the care you provide to our members.
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