This article is for dentists, oral surgeons, and their office staff caring for our members
Register for Provider Central today!
If you haven’t already, we highly encourage you to register for a Provider Central account as soon as possible. You’ll need an account to access ConnectCenter once it’s available, but there are many additional benefits to signing up. As a registered user, you’ll have full access to your fee schedule(s), billing guidelines, dental Blue Book provider manual, important news and updates, and other helpful resources.
Click here to register for Provider Central.
For additional details on the registration process, you can review these guides:
We’re excited to announce the upcoming launch of ConnectCenter, replacing Dental Connect, in Q1 2026! ConnectCenter, owned and maintained by Optum, is an eTool that our medical providers currently use to perform similar real-time transactions that Dental Connect offered. Please look forward to its release later this quarter and thank you for your continued understanding.
With ConnectCenter, you can:
- Check member benefits and eligibility.
- View claim status.
Important: Before the eTool is available, you may receive an email from ConnectCenter@Optum.com letting you know that you have automatically been registered. Please save this email for future reference. You may have to check your spam or junk folder for it.
Contrary to what the email states, you will not have access to ConnectCenter yet. We will post another Provider Central news article to notify you when it is available. Upon receiving the email:
- No action is required.
- Please disregard information about claim submission as that capability is not available to dental providers.
Screenshot of e-mail
Note: Some of the email content may not apply to dental providers. This is an automated message that Optum generates for all provider types, not just dental. In the future, we will have helpful information specific to dental providers available on Provider Central.
As always, thank you for the care you provide to our members, and stay tuned for updates!
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