This article is for all providers caring for our members
We have decided to delay the implementation of our new Authorization Manager tool until 2021. We previously announced that this new self-service system would go live this November. (See News Alert dated July 9: A new way to submit and view authorization requests).
This delay will allow more time for provider training and a more effective transition to the new system. Authorization Manager provides a new way to submit authorization requests and check on the status of submitted authorizations for all of our members. It builds on the system we launched in February specifically for providers caring for our Medicare Advantage members.
We will notify you of the new implementation date and detail the changes you will experience with authorization processes when they become available.
If you have any questions, please call Network Management and Credentialing Services at 1-800-316-BLUE (2583). As always, thank you for the care you provide to your patients—our members.