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Keep preventive care a priority for your patients
August 17, 2021

The COVID-19 pandemic has caused many people to defer preventive care. Identify which of your patients have delayed routine services, and please follow up with them to make sure they get scheduled now. To help, we’re sending wellness reminders to certain members in August.

Who will receive reminders?

All members with asthma, coronary artery disease, or diabetes who have gaps in their care will receive letters encouraging them to stay on track with managing their health.

  • This includes members who belong to our Medicare Advantage, commercial HMO and PPO, and Federal Employee Program (FEP) health plans.
  • The letters will tell members if they have not received critical health services (based on our claims data).
Members who have Age* Will receive information about Sample letter


Ages 5+ Medication to control asthma:
  • Steroid inhaler or another controller medication
See samples of health and wellness reminders:

Coronary artery disease

  • Male ages 21-75
  • Female ages 40-75
  • Statin use


Ages 18+
  • HbA1c
  • Eye exam
  • Urine test for kidney function
  • Statin use (age 40-75)

See samples of our email and postcard to members.

Preventive screening reminders

Eligible members may also receive mail, email, or text reminders about the importance of getting a:

  • Cervical cancer screening (members over age 19)
  • Colorectal cancer screening (members over age 51)
  • Dental visit
  • Mammography (members over age 52)
  • Routine health checkup

You can support the health and wellness of your patients with these conditions by reinforcing these messages to them, scheduling preventive care appointments, and discussing at-home screening options when appropriate.


Preventive and Chronic Care Reminders

As always, thank you for the care that you give your patients—our members.

*As of December 31, 2021