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In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

6/19/20 COVID-19-We’re extending our prior authorization waiver
6/4/20 Chiropractor performance reports are mailing
4/29/20 COVID-19 payment policy, lab testing codes, claim reminders
4/29/20 "Spring cleaning" for Provider Central user access
4/22/20 Change coming to Online Services link
4/8/20 COVID-19: Expedited credentialing process; provider audits on hold - Updated 4.22.20
4/7/20 Member costs waived for inpatient COVID-19 services
4/3/20 Esignature is here for your specialty
3/24/20 COVID-19: Latest news (March 24)
3/19/20 Congratulations to iPad winners
3/9/20 Checking for member acupuncture benefits
3/4/20 Researching your payment advisories? Watch a quick how-to video
2/24/20 Be sure to use participating clinical laboratories
2/11/20 Are you a billing agency or do you use one?
2/11/20 New prior authorization system goes live for Medicare Advantage
2/3/20 Reminder: HEDIS 2020 medical record collection starts now
1/6/20 Dental manuals and fee schedules revised for 2020
1/2/20 We’ve revised the checklist for notices of Medicare non-coverage
12/20/19 Provider directory update & reminder to keep information current
12/18/19 We’ll no longer accept claim adjustments through Online Services
12/16/19 We’re helping to reduce cost surprises
12/2/19 Take the CMS Fraud, Waste and Abuse training by December 31, 2019
11/27/19 Payment policy access and our news format are changing
11/6/19 New concierge partner will serve 18,000 members in 2020
10/28/19 HEDIS 2020 medical record collection starts in February
10/9/19 Inovalon medical record requests
10/1/19 Electronic signature is here for your provider type
9/24/19 All providers must keep their directory information current
9/18/19 Dental Information Center is now Dental Provider Services
9/5/19 Register for one of our dental office staff seminars
8/28/19 Chiropractor performance reports are mailing
8/16/19 Provider directory updates with CAQH DirectAssure coming soon
8/16/19 Join us for an HPV Vaccination Tips webinar
8/16/19 Access more information on our site without logging in
7/22/19 Use Mass Collaborative form for BH level of care requests