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Office Support

In the “Current” tab, you’ll find news published during the past year. Use the “Archive” tab to view news going back an additional two years.

7/1/24 Is your directory information up to date?
6/17/24 We’re surveying practices on appointment wait times
6/7/24 We’re adding a new IP address. What you may need to do.
6/5/24 Chiropractor performance reports are mailing
4/30/24 How to avoid common Authorization Manager musculoskeletal errors
4/12/24 Choose clearinghouses offering dental-specific capabilities
4/10/24 Congratulations to Yankee Dental iPad winners!
4/3/24 CDT lookup tool now displays dental service category
3/31/24 Verify your directory information every 90 days
3/28/24 New Mass Collab ABA services authorization form now available
2/28/24 Supporting our provider partners during Change Healthcare event
2/7/24 CDT look-up tool now displays ADA category
1/3/24 You don't need to request a new PT, OT authorization for Med Adv
12/26/23 Check benefits and eligibility for patients without member ID
12/26/23 It’s time to review your directory information
12/18/23 PT, OT Med Adv authorizations do not expire with the new year
11/27/23 CDT lookup tool can save you time
11/20/23 FYI: Pharmacy Operations' holiday hours
11/6/23 1099 mailings are on schedule for the end of January
11/2/23 More helpful ABA reminders for Authorization Manager
10/24/23 Betsy Lehman Center offers peer support for health care professionals
9/8/23 Reminder: You need to submit requests via Authorization Manager
8/29/23 Reminder: Review your directory information in NPPES
8/22/23 Schedule annual well visits for your Medicare Advantage patients