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How to check eligibility for Blue Benefit Administrators members
January 21, 2026

This article is for medical and dental providers caring for our members

We offer medical and dental plans through a third-party administrator called Blue Benefit Administrators of Massachusetts1. When members of these plans seek services from you, here are a few things you need to know:

  • We sell EPO and PPO plans through Blue Benefit Administrators of Massachusetts.
  • Members have a unique ID card (see sample below) with "Blue Benefit" displayed in the top left corner.
  • To check eligibility and benefits for a BBA member, please call the phone number located on the back of their ID card.

Additional resource

This is a sample ID card for illustrative purposes. The number to call to check eligibility appears on the back of the card.

1. Blue Benefit Administrators of Massachusetts (BBA) is a wholly owned subsidiary of Blue Cross Blue Shield of Massachusetts, Inc. and Blue Cross Blue Shield of Massachusetts HMO Blue, Inc.

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