This article is for all providers caring for our members
If you have patients with out-of-state Blue plans (known as BlueCard members), you don’t have to call that other plan to request authorization. Instead, you can use the single sign-on Electronic Provider Access (EPA) tool directly from Provider Central.
The EPA tool allows for an easier and more efficient way to submit requests for BlueCard members. By entering the three-character prefix from the member’s ID card, you will be automatically routed to their Blue plan’s EPA landing page. This page will connect you to the plan’s available electronic pre-service review options.
To access the EPA tool, log in to Provider Central, click on eTools>Pre-service review for BlueCard members, and then click Go Now.
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