Provider Central

Competitive reimbursement

• We offer competitive, market-driven reimbursement; participating providers can review their fee schedule online 24/7.

Access to nearly 1 million members

• Over 90% of Dental Blue members who were surveyed report satisfaction with their dentist and say that they see their dentist as a partner in helping them maintain their overall health.
• BCBSMA has over 50 years’ experience offering dental benefits to members from a brand name they can trust.
• We retain current members as our membership continues to grow.

Strong commitment to serving providers

Nine out of ten dentists would recommend participation in our networks. Here's some of the reasons why:

• Our dedicated Dental Blue Dental Network Management team provides personalized and invaluable service to our network of dentists and their staff, and our state-of-the-art contracting and credentialing processes speed the enrollment process.
• Participating provides are listed in our on-line provider directories so members find easily select you.
• We have dental-dedicated representatives who only handle dental member benefit, eligibility and claim inquiries.
• Our Provider Central website offers customized news and information for your specialty and lets you access:
  • Our self-service technologies so you can to do business with us 24/7
  • Plan procedures and policies, including our Dental Blue Book and CDT guide
  • Learn more about what our website offers. 
• Members value our rollover benefits, which lets them roll over a set dollar amount of their unused annual dental benefits for use in a future year, letting you offer them more valuable services.

Ability to integrate oral and overall health

• Our industry-leading "Total Health Solution" program integrates both medical and dental disease management to consider the member’s oral health as part of their overall health. Total Health Solutions is available for members with coronary artery disease, diabetes, oral cancer, stroke, Sjogren’s syndrome, and women who are pregnant to enable them to receive the evidence-based dental care they need to support their overall health.
  • Eligible members can receive additional benefits including extra cleanings, periodontal maintenance, and pre-diagnostic screenings and fluoride treatment (for members with an oral cancer history). These benefits are paid at 100% and outside of the member’s annual maximum, reducing financial barriers to receiving care.
  • Our expertise in both medical and dental benefits administration allows us to identify members who may benefit from additional dental care and added support to help keep them healthy.