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Join Our Dental Networks

Interested in joining Blue Cross Blue Shield of Massachusetts’ dental networks?

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Our networks

We offer Indemnity, PPO, and nationwide dental networks to our members.

For more information about the plans and products we offer, please see the Plans & Products section of our website.

Indemnity (Dental Blue®) PPO (Dental Blue PPOSM) Nationwide
Offers access to more than 90% of the dental providers in Massachusetts, New Hampshire, and Rhode Island Provides access to in-network care through more than 2,700 dental locations in Massachusetts, New Hampshire, and Rhode Island Each Dental Blue plan offers access to a network of nearly 103,000 provider locations nationwide
How to join
Step Apply to contract with us.
  • Complete this form.
  • Call Dental Network Management at 1-800-882-1178, Option 4. Or email us at DentalNetworkRequests@bcbsma.com.
    Dental providers joining the Medicare Advantage and PPO networks, and oral & maxillofacial surgeons, need to be credentialed.
  • Read your contract. Complete all sections, sign, date, and return to us.
  • Receive your welcome letter from us.
Step Register for our provider website.
  • Complete the registration process for our Provider Central website and learn more.
    • We post contractual news and updates to this site, but you must be a registered user to get this important information. When we post a notice for your specialty that's contractually required, we send registered users an e-mail. We also post a message to a My Alerts inbox that you'll see on your homepage after you've logged in.
    • Once registered, use the site to learn about our eTools. We offer several self-service technologies to help you check member eligibility and benefits, verify the status of your claims, and keep track of your payments from us.
  • Log on to the site and go to the Office Resources tab to get your fee schedules and provider manuals, including our CDT Guidelines.
  • Learn more about what our website offers.
Step Set up direct deposit.
  • Go to payspanhealth.com to set up direct deposit of your reimbursement and online payment advisories via Payspan (the vendor we use to deliver these to you electronically).
Step Take action to submit claims electronically.
  • We can arrange for a direct connection or you can use a clearinghouse to submit claims electronically. Oral surgeons can submit medical claims electronically using Online Services, a tool we offer at no cost to you. 
  • To set up a direct connection with us, contact our EDI support team at EDISupport@bcbsma.com.
Participation benefits

Competitive reimbursement

  • We offer competitive, market-driven reimbursement; participating providers can review their fee schedule online 24/7.

A growing membership

  • Close to 650,000 members have a Dental Blue plan and the numbers keep growing.
  • Over 90% of Dental Blue members surveyed report being satisfied with their dentist and agree that he/she is a true partner in helping them maintain their overall health.
  • Dental Blue serves members in Massachusetts, New England, and across the United States.
  • BCBSMA has over 40 years’ experience offering dental benefits to members from a brand name they can trust
  • Member retention remains consistent as we continue to grow.

Strong relationships with providers

  • We maintain a valued relationship with our dental network. The Dental Blue Dental Network Management team provides personalized and invaluable service to our network of dentists and their staff through consultation, education, and robust communications and training programs.
  • There are more than 6,000 Dental Blue access points regionally—97% of all Massachusetts dentists participate with Dental Blue—with over 103,000 access points nationally.
  • Through our relationship with the Rhode Island Blue plan, our members have access to more than 500 Rhode Island dentists.
  • Over the last 5 years, Dental Blue has experienced consistent growth each year in our dental networks. An average of more than 300 new dentists joined our growing Dental Blue network and an average of more than 180 new dentists joined our Dental Blue PPO network, bringing expertise in a range of specialties and practice sizes. As a result, more than 90% of members report being satisfied with their ability to find a local dentist easily.
  • Unique contracting relationships with Massachusetts dental school clinics, hospital-based dental clinics, and community health centers give our members additional access to care.
  • Nine out of 10 dentists would recommend participation in our plan.

A commitment to oral and overall health

Dental Blue is an industry leader in integrating both medical and dental disease management through our “Total Health Solution” program, which considers the member’s oral health as part of their overall health.

  • Members with coronary artery disease, diabetes, oral cancer, and women who are pregnant can get additional benefits to enable them to receive the evidence-based dental care they need to support their overall health.
  • Enhanced dental benefits include extra cleanings, periodontal maintenance, and pre-diagnostic screenings and fluoride treatment (for members with an oral cancer history)— paid at 100% and outside of the member’s annual maximum, reducing financial barriers to receiving care.
  • Expertise in both medical and dental benefits administration allows us to identify members that may specifically benefit from dental care and added support to help keep them healthy.

Member benefits

  • Access to a secure MyBlue member website, empowering members to be more involved in their medical and dental health care decisions.
  • Rollover benefits. Members can rollover a certain dollar amount of their unused annual dental benefits to be used in a future year.
How we support dental providers

Technology overview. Learn more about the eTools we offer. Many of them are available at no additional cost to you.

  • Provider Central website. We urge you to register for the website to get information customized to your specialty so that you can:
    • Get your contractual notifications and other important news and updates
    • Access our self-service technologies that allow you to do business with us 24/7
    • Learn about plan procedures and policies.
    • Learn more about what our website offers
  • A dedicated team to help with dental claim administration.
  • Member and provider telephone representatives to handle claim inquiries and questions regarding benefits and eligibility.
Enrollment questions

Questions about enrollment? Call Dental Network Management at 1-800-882-1178, Option 4.

To check the status of your contracting application: Email ProviderApplicationStatus@bcbsma.com or call 1-800-316-BLUE (2583).