| Name |
Resource type |
Use to |
Word version: |
PDF version |
| New Patient Welcome Letter |
Letter |
- Explain how your practice works
- Follow up on an initial appointment
- Encourage a new patient to schedule an appointment
|
 |
 |
Getting care when you need it
(this version, for Blue Cross members only, includes information on the Blue Care Line® and Find-a-Doctor & Estimate Costs) |
Letter |
- Help prevent unnecessary emergency room visits by telling your patients about after-hours appointments, triage, or urgent care options
- Send to patients or provide as a handout
|
|
|
| Getting care when you need it (general letter for all patients) |
Same as above |
Same as above
|
|
|
| Transitioning from your pediatrician to an adult primary care provider |
Letter |
- Remind patients approaching adulthood to begin to look for an adult PCP
- Provide the names of adult PCPs taking new patients
|
|
|
| Referrals: Not Just for HMO Members) |
Fact sheet |
Explaining how referrals work.
- It may be especially relevant when discussing specialty care
- It underscores the patient-PCP partnership and the PCP's central role in determining whether a referral is necessary
|
|
|
| Committed to You and Your Health: Practice expectations fact sheet (for Blue Cross members) |
Fact sheet |
Sharing information about your practice such as policies, expectations, contact information, and office hours.
- It includes high-level information about referrals and specialist affiliations
- Place copies in waiting rooms, or mail it out with screening reminders or the new patient welcome letter
|
|
|
Medex Choice Provider-to-Patient Welcome Kit
(for Medex members) |
Fact sheet |
Helping your Medex Choice patients make the most of their health and their health plan.
- Welcome kit for new patients
- It addresses the PCP relationship and important topics like referrals and after-hours care
|
N/A |
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