Practice-related Materials

Home > Patient Resources > Tools & Resources > Practice-related Materials

Web Content Viewer

Use the documents linked below to educate and engage your patients. They are designed to strengthen the provider-patient relationship and help to drive behavior changes that may improve patient health.

Received an FQ1 request from us? Have your password ready and respond here.

Expand All

Tools for help reducing cost surprises

Provider resources:

Member education materials (that you can hand out to your patients):

Templates for your office to modify and share with patients

You can cut and paste language from these resources into your own patient communications.

Name	Resource type	Use to
New Patient Welcome Letter	Letter	Explain how your practice works Follow up on an initial appointment Encourage a new patient to schedule an appointment
Getting care when you need it (this version, for Blue Cross members only, includes information on the Blue Care Line^® and Find-a-Doctor & Estimate Costs)	Letter	Help prevent unnecessary emergency room visits by telling your patients about after-hours appointments, triage, or urgent care options Send to patients or provide as a handout
Getting care when you need it (general letter for all patients)	Same as above	Same as above
Transitioning from your pediatrician to an adult primary care provider	Letter	Remind patients approaching adulthood to begin to look for an adult PCP Provide the names of adult PCPs taking new patients
Referrals: Not Just for HMO Members)	Fact sheet	Explaining how referrals work. It may be especially relevant when discussing specialty care It underscores the patient-PCP partnership and the PCP's central role in determining whether a referral is necessary
Committed to You and Your Health: Practice expectations fact sheet (for Blue Cross members)	Fact sheet	Sharing information about your practice such as policies, expectations, contact information, and office hours. It includes high-level information about referrals and specialist affiliations Place copies in waiting rooms, or mail it out with screening reminders or the new patient welcome letter

Fact sheets with clinical information

Topic	Use for	Word version	PDF version
HPV vaccination fact sheet	Helping members understand the vaccine For medical patients For dental patients	N/A	medical dental

Provider Central

Related Content