Use the documents linked below to educate and engage your patients. They are designed to strengthen the provider-patient relationship and help to drive behavior changes that may improve patient health.
Member education materials (that you can hand out to your patients):
You can cut and paste language from these resources into your own patient communications.
|Name||Resource type||Use to||Word version:||PDF version|
|New Patient Welcome Letter||Letter||
|Getting care when you need it
(this version, for Blue Cross members only, includes information on the Blue Care Line® and Find-a-Doctor & Estimate Costs)
|Getting care when you need it (general letter for all patients)||Same as above||Same as above|
|Transitioning from your pediatrician to an adult primary care provider||Letter||
|Referrals: Not Just for HMO Members)||Fact sheet||Explaining how referrals work.
|Committed to You and Your Health: Practice expectations fact sheet (for Blue Cross members)||Fact sheet||Sharing information about your practice such as policies, expectations, contact information, and office hours.
|Medex Choice Provider-to-Patient Welcome Kit
(for Medex members)
|Fact sheet||Helping your Medex Choice patients make the most of their health and their health plan.